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‎06-10-2021 01:23 AM

HP Recommended
Product: x360 pavilion
Operating System: Microsoft Windows 10 (64-bit)

Am using HDMI cable to connect from my laptop to 49' Samsung ultra wide monitor. Why am unable to achieve 144mhz?

DragonXT
4 REPLIES 4

‎06-10-2021 02:55 AM

HP Recommended

Hi,

What is the model or product number of your notebook

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Let us know,

David

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‎06-10-2021 06:08 AM

HP Recommended

The model is 14-dh1032tx with Nvidia GeForce MX250

16gb memory 

DragonXT
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‎06-10-2021 06:15 AM

HP Recommended

OK.

It has one HDMI 1.4 port

https://support.hp.com/hk-en/document/c06537716

 

This port supports max "High-definition multimedia interface (HDMI) v.1.4, supporting up to 1920 × 1080 at 60 Hz"

page 3 of service manual

http://h10032.www1.hp.com/ctg/Manual/c06523509.pdf

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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‎06-10-2021 06:25 AM

HP Recommended

Am fully aware of that thus how could I achieve 144 Hz, what changes can be made on the laptop to achieve that?

DragonXT
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