Solved: Vertical lines in my monitor - HP Support Community

Scamper406 · ‎01-09-2022

My monitor shows vertical colored lines and comes on but goes back to sleep after a couple of minutes! Can someone tell me what happened? Its a HP2010i Monitor for my HP Pavilion desktop. When I connected the monitor, shortly it went to vertical screen with colored lines. Please help if possible?

GOLD_MASTER · ‎01-09-2022

Hello @Scamper406 .
The lines on the screen may be because it already has damage from age, bumps, cable failure, and if the monitor goes to sleep it is for the following reasons:
No input signal
No signal detected
Signal out of range
Synchronization out of range
Cable disconnected
Check cable connection
Warning - PC going into power saving mode
... or something similar.

More info:

https://support.hp.com/us-en/document/c03518095

I recommend that you connect the monitor directly to the power outlet, so do not use power strips, power strips, adapters, power regulators and try it on another computer and check if the problems occur, and if they continue to occur replace the cable with which you are transmitting video and if that does not help either, it is because you really have a hardware problem your monitor.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

GOLD_MASTER · ‎01-09-2022

Hello @Scamper406 .
The lines on the screen may be because it already has damage from age, bumps, cable failure, and if the monitor goes to sleep it is for the following reasons:
No input signal
No signal detected
Signal out of range
Synchronization out of range
Cable disconnected
Check cable connection
Warning - PC going into power saving mode
... or something similar.

More info:

https://support.hp.com/us-en/document/c03518095

I recommend that you connect the monitor directly to the power outlet, so do not use power strips, power strips, adapters, power regulators and try it on another computer and check if the problems occur, and if they continue to occur replace the cable with which you are transmitting video and if that does not help either, it is because you really have a hardware problem your monitor.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

Scamper406 · ‎01-09-2022

I used a new VGA cord and its the same issue. I have it connected to a direct power source as you stated so the issue might be the hardware itself. Most likely the Graphics hardware may have malfunctioned. Thanks a lot for the response. HP no longer provide the hardware for this product, so do you know where I can obtain a copy?

GOLD_MASTER · ‎01-09-2022

@Scamper406 .

What do you mean by obtaining a copy?
In this case, if you have already reinstalled the graphics driver and updated your computer's bios, in addition to the above, you will need to take your monitor to an Hp authorized service center.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

Vertical lines in my monitor

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