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‎08-23-2022 02:41 PM

HP Recommended
Product: HP Pavilion All-in-one 24-xa1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I know this has been asked before earlier in the year by another user: https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Pavillion-All-in-One-24-xa1xxx-Buil... however the thread has gone cold.

 

Wondered if there have been any solutions for this - I was on the phone with a HP operator today who patiently worked through their checklist with no solution. They wish to call back tomorrow and have me factory reset - which seems to not work so I am now reluctant to do.

 

Mine too is present on the device manager when in the down position - appears to work on the "Camera" app albeit showing the rear of the PC in darkness. Raising the camera sees it effectively unplugged; no longer detectable by windows and greyed out on the device manager. I've had it apart and the single switch in the camera unit appears to do nothing so I am confused as to how it detects the position of the camera.

 

Any help gratefully received.

 

Many thanks,

-=Faz=-

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