Webcam does not line up with hole on display-warrantly expired

[melmac10]

I purchased my desktop in December of 2018 and my warranty expired a few months ago. With only recently having to work from home, I noticed last week when trying to join a video conference that the internal webcam on my PC does not line up with the hole that is on the front of the PC display, meaning that when I use my webcam, half of my video feed is black. I just noticed this last week (I've never needed to use the webcam before now) but I am out of warranty now and am wondering what I can do?

[praveen196]

@melmac10 Welcome to HP Community!

I understand that you are facing issues with webcams.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

1. Click Check for updates and messages to scan for new updates.

1. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
2. Click the update name for a description, version number, and file size.
3. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date

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