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‎03-31-2019 05:56 PM

HP Recommended
Product: HP PAVILION 23xi 23-IN LED

Hi!

 

I have a HP PAVILION 23xi 23-IN LED monitor that got the panel damaged during a move. It got hit in a corner and the panel is cracked and now it is in a completely non-usable state.

 

I really like the product, but it's kinda old and can't seem to find a page to order just the replacement panel. All I found was an entry for the part in the HP PartSurfer site, but it seems that the panel is no longer available from the site to order. http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=C3Z94AA

 

I just want to know if theres an generic panel that might work with this monitor or a page where I can order a replacement?

 

Thank you all for you attention!

1 person had the same question
1 REPLY 1

‎04-02-2019 02:53 PM

HP Recommended

@HaroThoms
Thank you for posting on HP Support Community

 

I would request you to contact our Support and our Support Engineers should be able to check the available service options, as its a hardware related issue "damaged display", HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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