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Héctor
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Message 1 of 2
157
Flag Post

hp monitor is not turn on

‎02-02-2019 10:11 AM

HP Recommended
Product: HP 22cwa MONITOR

HP MONITOR IS NOT TURN ON

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎02-04-2019 04:11 PM

HP Recommended

 

@Héctor,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

With the monitor plugged in, press the power button on the monitor. There should be a power indicator light located on the monitor case. What happens to the light?

  • If power light remains off when you press the power button, either the monitor is not receiving power or the monitor is defective. Check all of the following items before attempting to service or replace the monitor:

    • Make sure the power outlet has power and the power outlet matches the power rating for the monitor.

    • Connect to a different power outlet.

    • Try a different power cord.

  • If the light comes on, the monitor has power. Continue troubleshooting from the below link.

https://support.hp.com/hr-en/document/c01295035

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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