• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Pavilion 20 All in one PC
Microsoft Windows 10 (64-bit)
A while back, I bought a computer and just noticed that a sticker on the top said that it had a touch screen display, but it doesn't do anything when I touch it... Am I just stupid?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Tommy, welcome to the forum.

 

No, you are not stupid!!  If you will provide the model of the computer, I will see if I can figure out if it has touch screen or not.  It wouldn't be impossible to believe that an incorrect sticker could be placed on a computer.  Many of the same components are used in different models.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

3 REPLIES 3
HP Recommended

Tommy, welcome to the forum.

 

No, you are not stupid!!  If you will provide the model of the computer, I will see if I can figure out if it has touch screen or not.  It wouldn't be impossible to believe that an incorrect sticker could be placed on a computer.  Many of the same components are used in different models.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
I see, I understand. Based on what you told me, I guess that an incorrect sticker was placed my computer. Just to make sure, I looked up the model (HP Pavilion 20 All in one PC model 314) and sure enough, it isn't touch screen! Sorry to take up your time
HP Recommended

@TommyHuynh

 

You did not bother me at all.  This is why I am here.  We are always here to answer questions.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.