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‎05-25-2016 02:45 PM

HP Recommended
Product: Pavilion 20 All in one PC
Operating System: Microsoft Windows 10 (64-bit)
A while back, I bought a computer and just noticed that a sticker on the top said that it had a touch screen display, but it doesn't do anything when I touch it... Am I just stupid?
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‎05-25-2016 04:28 PM

HP Recommended

Tommy, welcome to the forum.

 

No, you are not stupid!!  If you will provide the model of the computer, I will see if I can figure out if it has touch screen or not.  It wouldn't be impossible to believe that an incorrect sticker could be placed on a computer.  Many of the same components are used in different models.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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3 REPLIES 3

‎05-25-2016 04:28 PM

HP Recommended

Tommy, welcome to the forum.

 

No, you are not stupid!!  If you will provide the model of the computer, I will see if I can figure out if it has touch screen or not.  It wouldn't be impossible to believe that an incorrect sticker could be placed on a computer.  Many of the same components are used in different models.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎05-25-2016 04:46 PM

HP Recommended
I see, I understand. Based on what you told me, I guess that an incorrect sticker was placed my computer. Just to make sure, I looked up the model (HP Pavilion 20 All in one PC model 314) and sure enough, it isn't touch screen! Sorry to take up your time
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‎05-25-2016 04:52 PM - edited ‎05-25-2016 04:52 PM

HP Recommended

@TommyHuynh

 

You did not bother me at all.  This is why I am here.  We are always here to answer questions.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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