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monitor does not have sound. can remove it from audio devices?

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Microsoft Windows 8.1 (64-bit)

The monitor does not have audio, but Windows registers it as an audio device while connected via HDMI.

How can we remove the er27 monitor from the list of windows audio devices?




Thank you

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@va1idscreenname Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, have you followed these steps, from the same link you've mentioned: "You will have to go into the windows control panel>hardware and sound>sound>manage audio devices and select the PC speakers as the default playback option..."


If yes, and yet the issue persists, please try the steps in this link: click here


P.S: Welcome to HP Community 😉


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

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