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Chocs
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Message 1 of 3
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pixelation on switching on the computer

HP Recommended
desktop-4EU1FGI
Microsoft Windows 10 (64-bit)

Hi, In the last couple of days when I turn on the computer I've been getting a weird pixelation on the screen.IMG_20200401_151601631 - Copy.jpg

If I restart the computer it seems to be okay. I don't know if it is related but the desktop box is very noisy, possibly the fan. Please help, thanks.

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@Chocs Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

HTTP://support.hp.com/us-en/document/c03754824

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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Chocs
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Message 3 of 3
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HP Recommended

Hi, sorry it's taken so long. My product number is 1QZ17EA for a HP Pavilion Desktop - 570-a100na. I have an old screen HPL1910, product no. GS918A. Model no. HSTND-2321-B. It stopped doing it for a while and started again today.

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