• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-27-2020 05:32 PM

HP Recommended
Product: HP 5200
Operating System: Mac OS X 10.11 El Capitan

Help. I'm adding printer to Mac desktop. When I click on add printer there is nothing there to select from. How do I get this printer added?

1 person had the same question
5 REPLIES 5

‎10-28-2020 05:08 AM

HP Recommended

Printer drivers for Mac are handled differently than for Windows.  The driver is provided by the Mac OS.

See this page for info

https://support.hp.com/us-en/document/c05900790

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎10-28-2020 10:53 AM

HP Recommended

Hi,

Your printer is Airprint compatible and no drivers are needed to be installed.

Please follow the steps in the document below:

https://support.hp.com/us-en/document/c05635968 

I work on behalf of HP
Regards,
StretchMusic

If the answer provided resolves your issue please press the thumbs up button in order to make the answer available to others.
Was this reply helpful? Yes No

‎10-28-2020 01:51 PM

HP Recommended

The issue is nothing is populating. I downloaded the Smartprint app and it shows my Officejet 5200 is ready, but when I go to printer/scanner to add printer nothing is displayed. I go to add but again there is nothing there for me to add.

Was this reply helpful? Yes No

‎10-28-2020 04:46 PM

HP Recommended

I don't see the printer in my add printer menu. What would cause this problem?

Was this reply helpful? Yes No

‎10-28-2020 04:48 PM

HP Recommended

what would cause me not see the printer when I go to Mac to add printer? Nothing is displayed.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.