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Mrslady2u
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Message 1 of 6
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Adding Printer to Mac

HP Recommended
HP 5200
Mac OS X 10.11 El Capitan

Help. I'm adding printer to Mac desktop. When I click on add printer there is nothing there to select from. How do I get this printer added?

5 REPLIES 5
TheOldMan
Level 15
Level 15
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Message 2 of 6
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HP Recommended

Printer drivers for Mac are handled differently than for Windows.  The driver is provided by the Mac OS.

See this page for info

https://support.hp.com/us-en/document/c05900790

 


I'm not an HP employee.
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StretchMusic
Level 6
Level 6
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Message 3 of 6
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HP Recommended

Hi,

Your printer is Airprint compatible and no drivers are needed to be installed.

Please follow the steps in the document below:

https://support.hp.com/us-en/document/c05635968 

I am an HP Employee
Regards,
StretchMusic

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Mrslady2u
Author
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Message 4 of 6
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HP Recommended

The issue is nothing is populating. I downloaded the Smartprint app and it shows my Officejet 5200 is ready, but when I go to printer/scanner to add printer nothing is displayed. I go to add but again there is nothing there for me to add.

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Mrslady2u
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Message 5 of 6
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HP Recommended

I don't see the printer in my add printer menu. What would cause this problem?

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Mrslady2u
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Message 6 of 6
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HP Recommended

what would cause me not see the printer when I go to Mac to add printer? Nothing is displayed.

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