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crmartin1995
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I have to connect to printer's wifi when I print

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HP Deskjet all in one 2540
Mac OS X 10.11 El Capitan

I have been connected to my printer for awhile now. I have a macbook pro running Mac OS X 10.11 El Capitan and the HP Deskjet All-in-One. When I want to print something, I have to disconnect from my wifi that enables me to use the internet and use the wifi that my printer emits. Is there a way to change this so I can print and still use my internet?

Thank you,

Courtney 

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Rainbow23
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@crmartin1995,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to connect to the internet and use the printer simultaneously.

 

Don't worry as I have a few steps that should help fix this issue.

 

This issue could occur if the printer is not setup properly on the network.

 

And here's the step by step guide for you in the link: Wireless Printer Setup (Mac)

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23
I am an HP Employee

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crmartin1995
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Thank you. I have been researching and since I use my school's wifi, I cannot go through my printer through the school's wifi. I have to connect to the printer's 'wifi'. 

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Rainbow23
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@crmartin1995,

Thank you for your reply, I'll be more than glad to help you.

 

I understand that you cannot use your printer trough the school's wifi.

 

Then you need to use wi-fi direct for printing and for connecting to the internet you can use your phone as the hotspot.

 

Please follow the link: Printing with HP Wireless Direct

 

I hope you have a good day ahead.

Rainbow23
I am an HP Employee

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