-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- There was no report section, so this is my advice to all.

Create an account on the HP Community to personalize your profile and ask a question
08-15-2020 02:05 AM
So, I bought this Pavillion All-in-one about 3 years ago. After about a year, BT (Bluetooth) just vanished. I tried all the things possible, (drivers etc) but NOPE. So i decided to live with it. But during these days, I have started taking gaming alot more seriously and I NEEDED BT. Anyways, one day my windows just corrupts. That might be my fault and I do not blame anyone. A week after that, my pc just stopped booting. We sent it to the HP service center. After 4 weeks (a month) we called, in order to know the status BUT they did not tell us anything. 6 weeks after we sent it, we get it back WITH A BROKEN SCREEN AND MISSING BLUETOOTH. Anyways i was atleast happy that I can finally get some work done. The pc came back day before yesterday and today The PC HAS STOPPED BOOTING AGAIN. There is nothing on the pc, the power is all fine and etc. THESE IDIOTS CHARGED SO MUCH FOR THIS SERVICE. IT DID NOT EVEN WORK FOR A WEEK AND NOW IT BROKE AGAIN. I LIT CANT EXPRESS THE ANGER. I WOULD HAVE WRITTEN A MUCH MORE EXPRESSIVE REPORT OR COMMENT BUT THAT WAS NOT AVAILIABLE SO HERE THIS IS. I AM LIT NOT BUYING AND PC FROM THEM AGAIN AND WILL NEVER RECOMMEND THEM. IF I HAD TO RATE THEIR CUSTOMER SERVICE, I WOULD GIVE THEM A -5 OUT OF 20. YEP THAT BAD. ANYWAYS I HOPE WHOEVER READ THIS HAS A GOOD DAY AND DOES NOT SUFFER THE SAME WAY I DID. I DOUBT ANY ONE WILL READ THIS FAR BUT IF YOU DID THEN THANK YOU FOR LISTINING TO ME.
08-17-2020 03:05 PM
Hi @Kungfudogs
Welcome to the HP Support Community.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Raj1788
I am an HP Employee