-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: Very slow wifi
Create an account on the HP Community to personalize your profile and ask a question
02-06-2020 07:00 AM
Hi Guys,
please help, I have an omen X - 900
The wifi is very slow.
I have an 80Mbit line.
My WiFi creates 10 Mbit.
Have a laptop from another company next to the PC .. same WiFi .. 70-75 Mbit.
Where can the problem be?
Please help and thank you
Thomas
02-07-2020 02:41 AM
Are you getting a good signal? The same signal strength as the laptop?
Have the antenna's been knocked off the wifi card?
You have an Intel Wifi card in this PC, so I would suggest looking in device manager for the exact Intel model, and downloading / installing the latest drivers from the Intel website.
02-08-2020 05:57 PM
The antenna's are internal and connected to the M.2 wifi card.
Since you're getting the SAME signal strength as the laptop, then I will assume that antennas are attached and working.
Have you gotten a new wifi router recently? What is the brand and model of the wifi card? (look in device manager)
02-08-2020 06:42 PM
Have you tried anything? We should look at the usual tasks with the affected and the healthy computer.
Games usually create a lot of temporary files. I would first delete all of them using WINDOWS+R, typing "TEMP", press ENTER. Clear all the content with SHIFT+DELETE to avoid them from going to recycle bin. Skip all that can't be flushed. Repeat with %TEMP%
Then, restore Internet options. Select maximum performance energy plan. Delete all the background apps and not necessary services.
That should be enough in most of the cases.