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Gockner
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Message 1 of 7
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Very slow wifi

HP Recommended
Omen X PC900
Microsoft Windows 10 (64-bit)
 
Hi Guys,
please help, I have an omen X - 900
The wifi is very slow.
I have an 80Mbit line.
My WiFi creates 10 Mbit.

Have a laptop from another company next to the PC .. same WiFi .. 70-75 Mbit.

Where can the problem be?

Please help and thank you
Thomas
 
6 REPLIES 6
Hibb1
Level 6
473 445 38 91
Message 2 of 7
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HP Recommended

Are you getting a good signal? The same signal strength as the laptop?

Have the antenna's been knocked off the wifi card?
You have an Intel Wifi card in this PC, so I would suggest looking in device manager for the exact Intel model, and downloading / installing the latest drivers from the Intel website.

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Gockner
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HP Recommended
the pc has no antenna!?!

same wifi signal as laptop

completely latest driver installed

nothing brings anything
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Hibb1
Level 6
473 445 38 91
Message 4 of 7
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The antenna's are internal and connected to the M.2 wifi card.

Since you're getting the SAME signal strength as the laptop, then I will assume that antennas are attached and working.

Have you gotten a new wifi router recently? What is the brand and model of the wifi card? (look in device manager)

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DonnaBelts
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Message 5 of 7
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Have you tried anything? We should look at the usual tasks with the affected and the healthy computer.

 

Games usually create a lot of temporary files. I would first delete all of them using WINDOWS+R, typing "TEMP", press ENTER. Clear all the content with SHIFT+DELETE to avoid them from going to recycle bin. Skip all that can't be flushed. Repeat with %TEMP%

 

Then, restore Internet options. Select maximum performance energy plan. Delete all the background apps and not necessary services.

 

That should be enough in most of the cases. 

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Gockner
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Message 6 of 7
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HP Recommended

Intel Dual Band Wireless AC 7265

 

Yes, Fritz Box 7582

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Gockner
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The HP runs on
Peak performance.

 
 
All temp files are deleted and I have also reset the network options, nothing worked.
 
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