-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: WIFI connectivity issues

Create an account on the HP Community to personalize your profile and ask a question
05-28-2021 05:18 AM
I am having wifi connectivity issues since the last windows 10 cumulative updates.Have spoken to Microsoft on numerous ocassions and they cannot fix it.I have done network reset,reinstalled windows 10 and the troubleshooter resolves it and says it is an issue with the Realtek driver that HP has not updated since 2019.My drives are all up to date.This seems to be a major issue as many customers are affected by it how can it be resolved.Its not my router as my ISP have checked and everything is fine.Please help as I am getting more and more frustrated and MS are useless
06-12-2021 01:45 PM
> This seems to be a major issue as many customers are affected by it
That's an interesting statement. Where have you seen such reports?
> [I have] reinstalled windows 10
Disconnect the Ethernet cable from your computer, and reinstall Windows 10.
Since the computer has no Internet connection, it cannot run Windows Update, to download any updates, which might cause problems for your WiFi adapter. Does your WiFi work on this "non-updated" copy of Windows?
06-19-2021 09:38 PM - edited 06-19-2021 09:39 PM
@Jules0760 wrote:I am having wifi connectivity issues since the last windows 10 cumulative updates.Have spoken to Microsoft on numerous ocassions and they cannot fix it.I have done network reset peryourhealth,reinstalled windows 10 and the troubleshooter resolves it and says it is an issue with the Realtek driver that HP has not updated since 2019.My drives are all up to date.This seems to be a major issue as many customers are affected by it how can it be resolved.Its not my router as my ISP have checked and everything is fine.Please help as I am getting more and more frustrated and MS are useless
I have exactly the same problem. Did anyone get a suggestion?