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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-28-2015 10:36 AM

HP Recommended
Product: Pavilion 23-Q112
Operating System: Microsoft Windows 10 (64-bit)

Following Windows update I started receiving the following error on bootup:

 

BTServer.exe - Application Error

Unable to start correctly 0xc000007b

 

The error is very annoying and I would appreciate any assistance in fixing the problem.

 

Thanks

4 REPLIES 4

‎12-29-2015 03:38 PM

HP Recommended

Hello @pstn50,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I understand that you are having an issue with the BTServer.exe error code.  I will be happy to assist you with this!

 

This error seems to be related to an issue with the Bluetooth drivers.  You can try uninstalling and reinstalling the Bluetooth drivers, to see if the issue can be resolved.  Also, try reviewing the following document, and let me know how it goes:

HP PCs - Understanding and troubleshooting Bluetooth wireless technology (Windows 8.1, 8, 7, Vista, ...

 

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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‎05-06-2016 06:56 AM

HP Recommended

after a windows 10 update, I was getting a btserver.exe error and get a blue screen before I can try to repair or restore back to original set point. Now the computer goes immediately to blue screen at bootup while loading the desktop

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‎12-03-2016 08:59 AM

HP Recommended

my laptop show that BTServer.exe application error

plz help  me

 

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‎12-03-2016 09:00 AM

HP Recommended

my laptop show that BTServer.exe application error

help me

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