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- Desktops (Archived)
- Re: Boot Config Data missing info - Code: 0xc0000034

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03-22-2017 02:58 PM
To my knowledge, no changes were made on my pc.
It is stuck on a blue Recovery screen that says the boot config data file is missing some required info.
File:\BDC
Error code: 0xc0000034
I have tried to boot from a recovery cd which i downloaded and get a message that says
Attempting Boot from CD-ROM.
No DEFAULT or UI configuration directive found.
Memory test and hard disk check both were OK
I bought it as a refurbished computer so I am not sure if it is Windows 7 upgraded to 10 or if it was a clean install of Windows 10.
At this point, my solution is a sledge hammer 🙂 please tell me that you have a better solution.
Thanks
03-22-2017 03:10 PM
Hello
BCD is a software issue.
Download tool from https://www.microsoft.com/en-in/software-download/windows10 to create a bootable media
Using this bootable media to boot to the affected system (tapping F9 at boot to select boot device which will be the CD/DVD/USB on which you had downloaded the above tool)
On the Windows Setup menu
Click “Repair your computer”
Choose “Troubleshoot”
Choose “Advanced options”
Choose “Command Prompt”
Execute the following commands to re-build the BCD
Bootrec /fixmbr
Bootrec /fixboot
Bootrec /scanos
Bootrec /rebuildbcd
Type “A” to add installation to boot list
Exit the command prompt
Choose “Continue” to the system.
The unit shall be back to normal.
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03-22-2017 06:17 PM
Thank you for your help. I downloaded the bootable media onto a disk. Tapped F9 and chose SATA2. my choices looked like this....
UEFI Boot Sources
Windows Boot Manager
Legacy Boot Sources
ATAPI CD/DVD Drive
SATA2
Hard Drive
SATA3
Network Controller (MBA v14.2.1 Slot 0300)
Nothing happened when i chose ATAPI CD/DVD Drive so I selected SATA2. Then it went to a black screen with a flashing little line about five spaces in.
Its not doing what its supposed to as per your instructions, so where do I go from here?
03-22-2017 06:20 PM
Select Windows Boot Manager under UEFI option.
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03-22-2017 06:27 PM
Ok I selected Windows Boot Manager under UEFI option and it brought me back to the original blue screen....
Recovery
Your PC/Device needs to be repaired
The Boot Config Data file is missing info....
File:/BCD
Error Code: 0xc0000034
That screen was up for a couple minutes then my pc turned off.
03-22-2017 06:38 PM
Ok, follow this document to Enable Secure Boot in BIOS. It might be necessary to enable secure boot in the BIOS in order to start the computer using recovery media (USB Drives or CD/DVD). Follow these steps mentioned in the document belwo under the section - Enable Secure Boot on a Notebook compuet - to enable Secure Boot in the BIOS.
http://support.hp.com/us-en/document/c04758961#DisableSecureBoot
**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
**Although I am an HP Employee, I am speaking for myself and not for HP.
03-22-2017 06:55 PM - edited 03-22-2017 09:54 PM
Thank you again for trying to help...
Following the instructions on the link you provided, i was able to open the Computer Setup Utility. However, the instructions say to select the security tab then Secure Boot Configuration.
I dont have "Secure Boot Config" option Mine looks like this.....
Setup Password
Password Options
________________
Device Security
USB Security
Slot Security
Network Boot
System IDs
_______________________
Master Boot Record Security
_______________________
System Security
_______________________
Drivelock Security
_______________________
From system Info screen...
HP Compaq Pro 6305 SFF
Processor Type AMD A4-5300B with Radeon HD Graphics
System Bios K06 v02.04
03-23-2017 06:32 AM
will it be possile for you to click pictures of each tabs and post it here.
mask the system details - like serail number etc. so that your identity is concealed in this forum.
This will help me to guide you better.
NB : We have different BIOS screen and among all the system i tested i have not seen that particular screen, so would request you to send it.
**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
**Although I am an HP Employee, I am speaking for myself and not for HP.
03-23-2017 08:27 AM
Hello @Sally8242
Seems the pics were not uploaded properly. I cant open them.
Can you reload them again.
**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
**Although I am an HP Employee, I am speaking for myself and not for HP.
