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‎10-11-2011 04:24 PM

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I am haveing problems with the system Bluetooth, I get an error message that reads "ERROR:Unable to start Bluetooth stack service"  After being on the phone with HP for over 3 hrs they want to reinstall system to factory settings to get the driver reinstalled for the bluetooth,  No way, not going to happen.  The Product Name 200-5280qd,  Product Number XL727AV#ABA.

Is there anyway I can find the driver and reinstall it myself.

16 REPLIES 16

‎10-11-2011 06:34 PM - edited ‎10-11-2011 06:37 PM

HP Recommended

Hi:

 

According to your system specs you have a notebook-style WLAN card with built in bluetooth. 

 

This should be the driver and software for it:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-83279-1&cc=us&dlc=en&lc=en

  

Paul

‎10-13-2011 05:13 PM

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I tried to install the driver and got an error message:  "A later version of Bluetooth by HP is already installed on this machine.  This setup cannot continue."

 

I also noted under the instructions "  Bluetooth Module must be enabled and powered on. - Microsoft Windows 7 Bluetooth Bus Enumerator and Bluetooth Stack must be installed. - HP Wireless Assistant is required for device control via software.


Can it be possible with the error message that I have been getting that the Bluetooth Stack is not installed.

 

Frank

‎10-13-2011 06:57 PM

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Hi, Frank:

 

That is possible, but where do you get the drivers for that from? You can try Windows Update or you can try manually adding the bluetooth enumerator via the add hardware menu in the control panel.

 

The HP Wireless Assistant is normally for notebooks and I don't think it would work on a desktop PC.

 

Paul

‎03-27-2012 06:37 AM

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right

 

‎07-17-2012 09:38 PM

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I have a HP G62 339 Notebook, 64-bit.  What is the best Bluetooth Driver download for my computer?

‎08-11-2012 03:11 AM

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hi

‎11-05-2012 05:30 AM

HP Recommended

Is there any driver for Windows 8 for BCM2070?

‎11-05-2012 05:50 AM

HP Recommended

Hi:

 

See if this W8 software and driver works.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110127-1&cc=us&dlc=en&lc=en...=

 

Paul

‎11-05-2012 05:53 AM

HP Recommended

Supported Devices and Features
Broadcom BCM20702 Bluetooth 4.0 USB Device 
Broadcom BCM20702 Bluetooth 4.0 + HS USB Device 
Broadcom 20702 Bluetooth 4.0 Adapter 
Broadcom 20702 Bluetooth 4.0 Adapter

 

BCM 2070 is BT 3.0

BCM 20702 is BT 4.0

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