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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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even i am also facing the same problem please help me
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I have a8 week old  HP laptop pavillion 15  My HP support assistant isnt working  I have  re loaded it and it still not working.I am on windows 8.1

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I have the same problem on a HP Probook 450 G1. The version of 7.3.35.20 (sp62291) works fine, but I cannot get the 7.4.45.4 (sp64126) upgrade to install.

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Hi,

 

I have this problem with windows 8.1, can you indicate the package you use to re-install Support Assistant and work with windows 8.1.

 

Thanks for your help

 

Regards

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I can not install HPSA gives the following error:

Screenshot_1.jpgScreenshot_3.jpg

Older versions do not have, all removed from the register.

Windows 8.1

Notebook HP ENVY dv7-7355er

Help!!!

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Here is what worked for me using windows 8.1:

 

I went to C:/Program files(x86)/Hewlett-Packard/HP Sopport Framework/

I then locaterd the HPSF application, and did a right-click on it then selected run-as-administrator.

 

The application ran like a champ!

 

After I successfully ran it, I right-clicked on HPSF, selected properties,  and changed the permissions

 

Hope it works for the rest of you too!!

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I too am having issue with HP Support Assistant after the 8.1 Windows upgrade.  When I try to uninstall HP Support Assistant I get the following error code 1316.

 

Now what...thanks!

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How do I upe HP printer 610 without the tablet?

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In my case HP support assistant doesnt get the new updates im using windows 8.1 but when it searches for updates it connects only to hp servers and there is a cross on downloading messages  and update definitions even when having a net connection. Can i have a solution for this?

Im using HP ENVY m6 sleekbook 64 bit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Is there a solution available to this problem? There are lots of posts and claims for solutions but nothing seems to fix the problem. I have succeded in unistalling the old version with the Microsoft fix it program ( now updated to work with Windows 8.1) but I now cannot install the SP for HPSA it stops part way through.

 

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