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hpuser1175
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HP Update Software Utility 5.005.002.002

HP Recommended
HP Pavillion a6814y
Microsoft Windows Vista (64-bit)

I am having difficulty installing the recommended update "HP Update Software Utility 5.005.002.002" from May 23, 2016. Computer hardware is running great, just can't get the darn software to install.

 

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SDF15
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Message 2 of 2
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HP Recommended

Hello @hpuser1175,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I read your post about the software update, and wanted to assist you! I understand that you are trying to install the HP Update Software Utility.

 

Are you indicating that you already downloaded the software, and only having issues installing?  Have a look at the following post, and let me know if any of the information is helpful: 

HP Update - HP Update Software Utility

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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