Note on archived topics.
09-21-2016 04:33 PM
I just brought a HP ENVY 32 32-inch Media Display with Bang and Olufsen and i am trying to swtich on the BANG AND OLUFSEN option on the screen for better sound but it wont let me why??
09-21-2016 05:06 PM
How are you attempting to turn it on? Can you provide more details on what you are doing and what is happening on the monitor?
09-21-2016 05:12 PM
Yes I am trying to switch it on. I went on to the menu options on my monitor clicked management option then to audio options which I then tried to switch the bang and olufsen sound on but it just automatically goes back to the previous setting.
09-21-2016 05:24 PM
What other options are there on that screen? I ask because I don't have this monitor personally, but I'm trying to see if I can help identify the problem from what I know of other monitors and audio issues.
Also, do you have any other speakers or headphones plugged into the monitor or the PC it's connected to?
09-21-2016 05:36 PM
What sound are you listening to from the monitor to check the sound quality?
I'm wondering if the Auto-Detect settings are searching for a signal. Try connecting a PC or game console with HDMI if possible, and see if this changes the selection or your ability to change the setting.
09-21-2016 05:51 PM
What are you connecting to the other end of the HDMI?
Do you plan to connect a PC to the monitor?
Did the monitor come with an installation CD? If so, you may want to try connecting a PC to the monitor and then installing the CD software. There might be software to control the audio settings directly from the PC.