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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
03-20-2013 05:24 AM
My PC info is:
Manufacture: Hewlett-Packard
Model: HP EliteBook 8460p
Rating: 5.3 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz 2.50GHz
Installed memory (RAM): 4.00 GB (2.98 GB usable)
System type: 32-bit Operating System
Pen and Touch: No Pen or Touch Input is available for this Display
Windows 7 Professional
Product ID: 00371-OEM-8992671-00008
Problem: I was watching a movie a night before, and I muted and forgot to turn off my laptop, today I found out the sound did not work, so I tried restarting and still no hope, i tried disabling and enabling the IDT High Definition Audio CODEC and still no hope, windows says that this device is working properly, but oviously its not I really need help, I dont know anything advanced about technology yet, so im helpless.
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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
03-20-2013 05:28 AM

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
03-20-2013 05:40 AM
Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Start the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
03-20-2013 05:56 AM

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
03-20-2013 06:02 AM
Hi,
You're welcome and glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
12-11-2013 03:28 PM
Brilliant answer! Thanks a lot!
Previously I've tried nearly 10 other suggestions, but they simply don't work (including different types of troubleshooting, device fixing, etc).
Your solution saved me both nerves and money! Great! Thanks again!

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
12-14-2013 02:36 AM

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
12-14-2013 08:28 AM
Hello,
I am having problems with my sound after my laptop (hp pavilion) automaticall installed the IDT audio codec. I tries uninstalling it i the device manager but the symbol just disappeared and the problem remained (no sound and my spotify and youtube doesnt work). I then went into safe mode and rolled back to a time before the update. All was well until it obviously needed to update again and now the IDT is back. Help! I dont know how to stop IDT installing everytime.
Amy

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
12-14-2013 03:50 PM

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IDT High Definition Audio CODEC (NO SOUND PROBLEM)
12-14-2013 03:55 PM