L2105tm Touchscreen stops responding.

[honashagen]

Hello,

I have a user with an HP Compaq L2105tm touchscreen monitor on an Acer Ultra small form factor PC running Windows 7 Pro. The touch screen randomly stops responding. If you unplug the usb connection for the touchscreen and plug it back in, it starts  working again. All power saving and sleep settings are turned off. I saw it do it 3 times today in a 2 hour period. Any ideas? This thing is driving me crazy! HP web site says the drivers are built in to Windows. Thanks in advance!

Ben

[honashagen]

Nobody?

[trisbeck]

I am having exactly the same problem.  Monitor is connected to a Thinkpad T400. 

Contacting support may be the next step.   😞

[honashagen]

Good luck! I replaced it with a Viewsonic today.

[MCulpepper]

Bump...

Same issue  with mine L2105tm and switching the USB cable didn't help... Just stops working after sitting for a bit.

[Kyle_W]

Do you still have the correct drivers installed?

If you are using Windows 7, here is a link to the most recent drivers: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=38...

Best of luck,

Kyle

[PeppersLiquors]

XP. no new drivers to install. Getting tired of plugging and unplugging the USB cord.

[TonyFiveStar]

I'm having exactly the same problem using Windows 7 enterprise.

The link you've quoted states Win7 doesn't require touch drivers.

How does the monitor only drivers help this problem?

[Sparkles1]

HI TonyFiveStar:

Thank you for your inquiry.

Windows touch and multi-touch gestures are supported in Microsoft Windows 7 Home Premium,
Professional, Enterprise, and Ultimate Operating System Editions only. Multi-touch is not supported in
Windows 7 Home Basic and Starter Editions and Windows Vista Editions.  Here is a link to the HP support and Driver page with the link for the Touchsmart drivers  click here. You can run the HP support Assistant to help locate and resolve issues. click here.For you convenience I am also including the User Manual    click here.Please let me know the results.

[JeffSchroeder]

I'm having the exact same problem...  Replaced the two (main and extender) USB cords with a single 10foot cord, updated drivers (Monitor and Touch) to the reccomended drivers...  Windows XP SP3...  Still no go.  I have the exact same configuration on two other computers without any issues at all.  HELP!!