Missing ethernet controller driver.

[Paul_Tikkanen]

Hi, lilcastro:

Below is the link to the Realtek wireless driver you need:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

Please post the full model number of your notebook, and hardware ID for the PCI device and I will try and find the driver.

How to find a hardware ID:

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

Also, what operating system?

Paul

[lilcastro28]

I downloaded the link you sent and for some reason it still shows a yellow caution sign on the ethernet controller...idk what's wrong....

I have a HP 2000-299WM Notebook PC

Hardware Ids for the PCI device is - PCI\VEN_10EC&DEV_5209&SUBSYS_3676103C&REV_01

                                                          PCI\VEN_10EC&DEV_5209&SUBSYS_3676103C

                                                          PCI\VEN_10EC&DEV_5209&CC_FF0000

                                                          PCI\VEN_10EC&DEV_5209&CC_FF00

Thank you for your fast reply!

[Paul_Tikkanen]

Hi:

Below is the link to the Realtek card reader driver for PCI\VEN_10EC&DEV_5209.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93202-1&cc=us&dlc=en&lc=en&...=

Now, we need to get our terms straight...

When you see an Ethernet controller listed in Windows 7 or Vista, that is your wired network controller.

So, if you see the ! on a device named ethernet controller then this is the driver you need for that.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93650-1&cc=us&dlc=en&lc=en&...=

If you still see a ! mark on the Network Controller (your wireless network adapter), please post the hardware ID's for that as it cannot be the Realtek 8188 you listed before.

Paul

[purlaba]

Hi,

I'm also looking for Ethernet Controller Drivers for Windows XP Professional. I don't understand why HP doesn't provide a proper service to find drivers (or do I don't know of it?).

Hardware ID:

PCI\VEN_14E4&DEV_1677&SUBSYS_3005103C&REV_01

PCI\VEN_14E4&DEV_1677&SUBSYS_3005103C

PCI\VEN_14E4&DEV_1677&CC_020000

PCI\VEN_14E4&DEV_1677&CC_0200

I have already tried to look up vendor and device in the pci-database you posted before and it says "Broadcom NetExtreme Gigabit Ethernet" and "NetXtreme Desktop/Mobile". The first result seems more precise to me and so I looked it up on Google. On the HP-sites I found the following drivers: sp23043.exe, sp24716.exe and sp30319.exe, but none of them works. Broadcom also offers drivers for this device, but not for Windows XP Professional.

Paul could you please help me?

Thank you in anticipation!

Kind regards,

Purlaba

[Paul_Tikkanen]

Hi, Purlaba:

Try the XP drivers directly from Broadcom.

http://www.broadcom.com/support/ethernet_nic/netxtreme_desktop.php?legacy=1

Now you have to unzip these drivers to a folder, and manually install them by going to the device manager, click on the ethernet controller with the little yellow ? mark.

Then click on the driver tab. Click on update driver. Select the manual search method and browse to the folder you extracted the drivers to and they should install.

Paul

[purlaba]

Thank you for your answer, but when I was at the Broadcom page, I didn't find any XP drivers. When I tried to use the Vista32 drivers, it did not work. But the XP drivers would have worked probably.

But in the meantime I found a post on the internet that led me to this page:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=473291&p...

I downloaded the Broadcom NetXtreme Gigabit Drivers for Microsoft Windows XP and it worked (the filename is sp42470.exe).

But thank you very much for the support you provide in this forum!

Kind regards,

Purlaba

[Paul_Tikkanen]

You're very welcome.

I'm glad you got the driver installed.  I clicked on the link I posted and I see XP drivers there...

Ethernet NIC NetXtreme Desktop Driver Downloads

• Home
• Support
• Ethernet NIC
• Driver Downloads
• Ethernet NIC NetXtreme Desktop Driver Downloads

Below you will find legacy drivers for Broadcom's desktop NetXtreme Ethernet controllers:
5702, 5705, 5751, 5752, 5753, 5754, 5755, 5782, 57760, 57761, 57765

Previous driver versions can be found on our archive page.

Our latest drivers may be found on our current drivers page.

NetXtreme Drivers   Version Date Size

Windows ME	10.24d	02/01/07	80KB
Windows 98SE	10.24d	02/01/07	80KB
Windows NT4	10.62.1.2c	05/23/08	89KB
Windows 2000	14.2.0.5a	08/06/10	125KB
Windows Server 2003 (32 bit)	14.8.0.5a	11/02/11	135KB
Windows Server 2003 (IA64)	14.2.0.5a	08/06/10	336KB
Windows Server 2003 (x64)	14.8.0.5a	11/02/11	163KB
Windows Server 2008 (IA64) This driver does not support BCM5700, BCM5701 and BCM5702 devices. To use these devices under Vista, Windows Server 2008, Windows Server 2008 R2, or Windows 7, please use the XP or Win2K3 driver above.	14.2.0.5a	08/06/10	499KB
Windows XP (32 bit)	14.8.0.5a	11/02/11	135KB
Windows XP (x64)	14.8.0.5a	11/02/11	163KB

Netware (ODI32)	14.6.1	07/18/12	98KB
RedHat 3 & 4	3.105h	07/18/12	2MB
SuSe 9

[lilcastro28]

Thank Paul,

Well that fixed it!!! I'm not that tech savy, but I thank you so much!!! So far my internet is running a lot smoother and hasn't randomly stopped working. Youtube as well is buffering a lot quicker. I don't know if this effect anything, but thank you so much!

From lilcastro. 

[Paul_Tikkanen]

You're very welcome, lilcastro.

[lilcastro28]

hey paul,

its me again. sorry about bugging you again, but my wireless connection on my laptop seems to cut off at random times. it radomly goes into identifying wireless connectivity or randomly loses connection to my router...i was wondering if you knew how to fix it. im asking you because you reply fast and your help is awesome...so please help again...