Missing ethernet controller driver.

[chris_ludag]

Hello,

Sorry to bother, recently downgraded my hp notebook from windows 8 to 7 and in the process lost the driver.

Ive managed to get the WLAN driver working but having issues getting the ethernet driver back up and running.

Could you please advise me.

Downloaded that software recommended:

my adapter name for ethernet is; RTL8139/810x Familz fast ethernet NIC

[Paul_Tikkanen]

Hi:

You have to install the applicable W7 chipset driver for your model and reboot before installing the ethernet driver.

[chris_ludag]

Ok because effectively all my drivers were wiped:

So i download the W7 chip set

Then i downloaded the ethernet driver but it says it can not install as there is no netwrok controller driver?

[Paul_Tikkanen]

Hi:

Please post the full model number of your notebook so I can see what drivers you may need.

[chris_ludag]

Morning,

The notebook is a Pavililion:

Serial:[edited by Moderator]

Model: 15-n242ee

Product: G2C28EA#ABD

Apreciate any help.

[Paul_Tikkanen]

OK...

So you installed this Intel chipset driver and rebooted, correct?

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=chipset+ins...

Then you downloaded and installed the second ethernet driver on the list, correct?

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

[george-p]

Hi @chris_ludag ,

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your Post. From our Rules of Participation:

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Thank you,
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[chris_ludag]

Thanks for the help, it works perfectly now.

Think i downloaded the wrong all-in-one driver as it had to unistall my own before it would work. 

Just wondering how challenging it is to get usb ports up and running again, as currently only 1 out of 3 is working? Not a major issue though.

Thanks again.

[Paul_Tikkanen]

You're very welcome.

Below is the link to the usb 3 controller driver you need for your model:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405424&sp...

[chris_ludag]

Amazing, thats everything up and running.

Thanks for all the effort and help.