• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2017 09:21 PM - edited ‎04-05-2017 09:22 PM

HP Recommended
Product: DELL OPTIPLEX 3020
Operating System: Microsoft Windows 10 (32-bit)

I UPDATED MY OPERATING SYSTEM FROM WINDOWS 7 TO WINDOWS 10 32BIT. SINCE THEN I CANNOT CONNECT TO LAN. I EVEN USE WIRELESS LAN USB NETWORK ADAPTER. IT SAYS THAT I AM CONNECTED BUT NO INTERNET ACCESS. THE WIFI ICON HAS YELLOW TRIANGLE WITH EXCLAMATION POINT. I TRIED UPDATING THE NETWORK DRIVERS FOR LAN AND WIFI BUT THE IT SAYS THAT THE BEST DRIVER FOR MY NETWORK ADAPTERS ARE INSTALLED ALREADY. WHAT SHOULD I DO?

2 REPLIES 2

‎04-06-2017 05:29 AM - edited ‎04-06-2017 05:30 AM

HP Recommended

I have seen bunches of complaints about Windows 10 and WiFi and internet in general.  Run the "internet troubleshooter" to see if that can fix it.  Right click on the internet symbol - lower right by clock - and pick  "Troubleshoot problems"

If that fails, check "Device Manager" and the Network adapters category - verify drivers are installed the device is Enabled

 

PS: forum etiquette - stop using all caps - that is considered shouting.  Keep doing it - might cause no responses


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

‎04-06-2017 07:46 AM - edited ‎04-06-2017 07:47 AM

HP Recommended

@MECPHIL

 

There is a Dell support forum where someone may be able to help you with your specific model's wlan adapter on W10...

 

http://en.community.dell.com/support-forums/desktop/f/3514

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.