PLEASE HELP: Drivers for HP Pavilion TS 15 (Product No. F5C20EA#ABU)

[AdamUK]

Hi,

I have recently downgraded my HP Pavilion TS 15 Notebook from Windows 8.1 to Windows 7 Professional SP1 (x64).

I urgently require the drivers for the following:

Graphics:
PCI\VEN_1002&DEV_9832&SUBSYS_216F103C&REV_00
PCI\VEN_1002&DEV_9832&SUBSYS_216F103C
PCI\VEN_1002&DEV_9832&CC_030000
PCI\VEN_1002&DEV_9832&CC_0300

PCI Device:
PCI\VEN_10EC&DEV_5229&SUBSYS_216F103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_216F103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

SM Bus Controller:
PCI\VEN_1022&DEV_780B&SUBSYS_216F103C&REV_3A
PCI\VEN_1022&DEV_780B&SUBSYS_216F103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

Universal Serial Bus (USB) Controller:
PCI\VEN_1022&DEV_7814&SUBSYS_216F103C&REV_01
PCI\VEN_1022&DEV_7814&SUBSYS_216F103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

Unknown Device:
ACPI\HPQ6007
*HPQ6007

Your assistance with this issue would be greatly appreciated.

Kind regards,

Adam.

[Paul_Tikkanen · Accepted solution]

Hi, Adam:

You need these drivers...

First install the amd chipset drivers and reboot.  You want the first file listed on the webpage.

This will install the smbus and usb 3 controllers.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

Next install the amd radeon catalyst beta graphics driver.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

If the amd chipset driver does not install the usb 3 controllers as advertised it would, then download and install both of these...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

PCI Device:  DL and install the first driver on the list.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Unknown Dev:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131788-1&cc=us&dlc=en&lc=en...

[AdamUK]

Thank you.

I am downloading and installing these drivers now...

[Paul_Tikkanen]

You're very welcome.

[AdamUK]

All drivers installed successfully.

Thank you again for your prompt assistance.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

[8h]

I installed the other drivers but my graphic is GEFORCE NVIDIA supported and it also cnt be istalled like AMD unless it also has some other drivers like AMD (USB 3.0 which u mentioned above to be istalled first) so plz tell me wt should I install before installing my NVIDIA GEFORCE????!!!!!!

[Dunidar]

Hello @8h,

I understand that you are attempting to follow the instructions that @Paul_Tikkanen  posted above in this thread and have questions about what to install prior to installing your NVIDIA GEFORCE. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.

How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!