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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Desktops (Archived)
- Touch Screen driver for HP DreamScreen 400 for Windows 8

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03-05-2013 01:22 AM
Hi Mr. Ahuja,
Try to install drivers in Win 7 Compatibility mode. I have tried this method for many devices, which are not compatible with Win 8 Pro.
Now all devices are working fine.
This is the only solution available for your issue. Do not search anywhere for the Dreamscreen Drivers for Win 8. Use the Win 7 compatibility mode in Win 8.
03-06-2013 02:44 PM
Hello DEEPU_SINGH.
I just wanted to provide a little more assistance along with your instructions. I recently posted a thread in which I provide instructions for using drivers for older versions of Windows in Windows 8. It will likely be useful to anyone who views your comment.
How to use Windows 7 drivers in Windows 8.
Make sure to click the white star under my name if you find this helpful!
Have a most excellent day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
03-13-2013 10:49 AM
Dear Deepu,
Thanks a lot for your guidance, but unfortunately it could not work for me. May be I am missing something or some file is missing.
Request if you have some more knowledge about this and you can share with me.
Regards
Ritesh Ahuja
03-13-2013 10:52 AM
Thank you so much for all your assistance, the details provide was really helpful extracting files. Unfortunately it could not work for me.
Request if someone can guide me little more on this.
Regards
Ritesh Ahuja
03-13-2013 11:02 AM
Dear Mr. Ahuja,
If you are unable to find any driver updates after running the Windows updates and if you are not able to find the Windows 8 drivers in the HP website, then the only option is to install the latest driver available in the Windows 7 compatibility mode.
Download the setup file of the Windows 7 driver for the touch screen device and save it in your computer. To install the drivers in the Windows 7 compatibility mode follow the steps from this link:
http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows
You can use these links for reference:
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly
Hope this helps. Do get back to me for any issues. I will be glad to assist you.
06-11-2013
12:51 PM
- last edited on
02-23-2017
07:28 PM
by
OscarFuentes
Hello manoj_jindal.
I may be able to locate that information for you if you provide me with the product number. This document can show yuo where the product number is located.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
06-12-2013 09:38 AM - edited 06-12-2013 09:38 AM
Hello ___ and manoj_jindal.
I have been unable to locate any information related to resetting the BIOS password available online. I suggest that you contact HP Support directly and see if they're able to offer you any options. If you're in the US/Canada the number is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
