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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I just turn my monitor on then after 2 seconds ot goes to sleep, any ideas how to fix it?

2 REPLIES 2
HP Recommended

Hello @Bloodwolf,

 

I understand that your monitor keeps going to sleep and you are trying to fix it. I am providing you with some steps you can try below:

Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it

Step 6. Double check your connections and possibly replace the cord going from the monitor to the computer if possible

If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.

Thank you for posting on the HP Forums. Have a great day!



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HP Recommended

why is my computer keep going to after few minutes of use?

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