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- HP Community
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- Desktops (Archived)
- Re: Why does my monitor keep going to sleep?

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09-04-2014 11:38 AM
Hello @Bloodwolf,
I understand that your monitor keeps going to sleep and you are trying to fix it. I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Double check your connections and possibly replace the cord going from the monitor to the computer if possible
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.
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Dunidar
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