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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-30-2014 09:52 AM

HP Recommended

Keep getting notification to close Cyber Link power Dvd when i try to view a video , I have a new HP Pavilion Windows 8.1

Cant find solution other than to reboot

2 REPLIES 2

‎05-05-2014 08:04 AM - last edited on ‎03-06-2017 02:58 PM by HP Administrator

HP Recommended

Hi rhr22,

 

Welcome to the HP Forums!

 

I have read your post on how your CyberLink Power DVD gives you a notification when viewing videos, and I would be happy to assist you! To begin, I will need to ask you a few questions:

 

  • What is the Product and Model Number of your desktop computer?
  • Has your computer completed all of its important Windows Updates?
  • Is this an on-going or recent issue?
  • If you use a different video viewing program such as Windows Media Player?
  • When you receive this notification, is there a numbered error in the same window?
  • Do you get this same error message if you try different DVDs?

 

Please re-post with the necessary information, and I look forward to your reply!

 

Regards

MechPilot
I work on behalf of HP



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Tags (1)

‎05-05-2016 08:21 AM

HP Recommended

How do I close cyberlink media player

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