Re: how to adjust screen brightness HP Envy 23se-d494? - HP Support Community

isnow127 · ‎06-13-2014

Does anybody know how to dim or adjust screen brightness for the HP Envy 23se-d494 all-in-one pc? It is sometimes to bright for me especially in low light conditions. Please help, thanks.

erico · ‎06-13-2014

In Windows 8 and 8.1

Invoke the search charm and type in brightness or click on the PC settings icon

If the control by the operating system is available, it will be seen as in the following image

If available, the ability to control screen brightness will be via the slider as seen in the folllowing image. The image is from a touchscreen enabled HP product loan Spectre 13 ultrabook with Windows 8.1. Yours should be the same.

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isnow127 · ‎06-13-2014

Thank you for your insight but mine says brightness setting is UNAVAILABLE. Any other suggestions?

erico · ‎06-14-2014

Are the touchscreen features available or are you using only the keyboard and mouse?

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isnow127 · ‎06-14-2014

yes touchscreen is available and I'm using it.

erico · ‎06-15-2014

Go to the Intel download web page and update the graphics driver.

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isnow127 · ‎06-21-2014

Hi again, I tried to download intel drivers but it woudn't let me. It says it has to come from HP so that's what I did, I updated my graphics driver using the ones in the HP website but nothing happened, I still could not adjust the brightness. It still says "windows cannot adjust the brigtness of this display".

Rockyj · ‎08-05-2014

Got the same problem on my Envy 23. downloaded drivers. still no help. cannot adjust brightness

Dunidar · ‎08-08-2014

Hello Rockyj,

I understand that you are having issues adjusting the screen brightness on your computer. If you are running Windows 8 or Windows 8.1 you can also ajust the screen brightness by following the steps set out below:

Step 1. At the Tiles Menu type "control panel"

Step 2. Click on Control Panel

Step 3. Click on System and Security

Step 4. Click on Power Potions

Step 5. Click on Change plan settings (which ever is associated with the plan you have selected)

Step 6. Move the horizontal sliders from left to right to either increase the brighness or decrease the brightness.

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Rockyj · ‎08-15-2014

There are no sliders to adjust brightness!!! there are sliders like you told me about on my acer laptop but nothing on my HP!!! Never seen something so retarded! I might just return it. Please help if you can thanks

how to adjust screen brightness HP Envy 23se-d494?

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