HP Reverb G2 not turning on

[Obi_Wol]

My Reverb G2 was working fine until recently. The activity light on the headset doesn't turn on and the headset is not detected by Mixed Reality Portal. The power light on the OCuLink adapter does turn on when the power connector is plugged in. I already tried rebooting my system and using different USB/Displayports, none of which seem to make a difference. The headset is always connected to my PC, and I didn't change anything about my setup, so my guess is that it's a problem with the OCuLink cable. 

Whenever I try to use the official HP support page it just keeps saying "Sorry, we are unable to determine if there are any support agent options for your location at this time. You can use other resources below or please try again later." Hence my message here. 

[Treeko]

Hi @Obi_Wol 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.
Take care and have a good day.

Treeko
HP Support