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‎08-15-2020 06:29 AM - edited ‎08-15-2020 06:30 AM

HP Recommended
Product: HP Pavilion Gaming Desktop 790-08xx
Operating System: Microsoft Windows 10 (64-bit)

So ive had this computer for a couple years now. I think that my pc has a dvd reader. I have never seen it open but it would not make scense to be anything else.here is the belived dvd readerhere is the belived dvd reader

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‎08-16-2020 07:07 PM

HP Recommended

Thank you for the additional information, @KungCharlie!  Not a problem.  We were all new at one time on the Forums.

 

According to the Product Specifications there is no DVD Drive:  https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-790-0000i/20395823/model/24596567...

 

The slot for it to be installed is not being used.  There would be a button to open it if it was installed.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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‎08-15-2020 11:55 AM - edited ‎08-15-2020 11:56 AM

HP Recommended

@KungCharlie , welcome to the forum.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎08-16-2020 03:57 AM

HP Recommended

5GS34EA#UUW  that is the product number. Sorry im new to this whole thing

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‎08-16-2020 07:07 PM

HP Recommended

Thank you for the additional information, @KungCharlie!  Not a problem.  We were all new at one time on the Forums.

 

According to the Product Specifications there is no DVD Drive:  https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-790-0000i/20395823/model/24596567...

 

The slot for it to be installed is not being used.  There would be a button to open it if it was installed.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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