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HP Recommended
OMEN 30L Desktop GT13-0000i (236B1AV)
Microsoft Windows 11

Hello, I’m frustrated because I cannot find a solution. Hoping someone out there will know how to cure this problem.

SPECS: HP OMEN 30L GT13-0000i

motherboard: 

manufacture: HP

Model: 8703

Chipset: Intel

Z490

Bios: brand AMI

BIOS VERSION: F.23

 

Memory being used: 

CORSAIR - Vengeance LPX CMK16GX4M2B3200C16 16GB (2PK X 8GB) 3200MHz DDR4 C16 DIMM Desktop Memory - Black

 

PROBLEM: 

When checking the timings of my ram they sit at 2133. Omen hub doesn’t recognize the ram due to it not being HP brand so I cannot adjust anything there.

When I enter Bios and change the memory profile to XMP PROFILE1 or XMP PROFILE2 and save changes, the computer beeps at me, 3 long 2 short. 
Looked the code for that up and it says it failed to return from memory initialization.

Beeps several more times before eventually booting up. And the memory speeds remain lower than wanted.

 

I have tried using Intel XTU, however, the program does not give me the option to adjust memory timing. 

So if anyone knows how to increase the timings of my memory sticks, without replacing my MOBO, I would be eternally grateful and the stress ball in my neck and shoulder would be at ease. 
Thank you!

 

4 REPLIES 4
HP Recommended

Hi

 

The Z490 supports XMP but HP seems to limit this BIOS option to memory purchased from HP.

 

You would have to look for HP memory to use XMP.

HP Recommended

It was my understanding with the latest Bios updates that the memory clocking done in there (BIOS) was meant for non stock and non HP memory. 

Prior to the latest versions there was no option to adjust memory timings other than the omen gaming Hub.

HP Recommended

Hi

 

Yes, the BIOS update does allow XMP on different memory. I would think the Corsair memory you have does not qualify if you cannot use higher data transfer rate. The memory timings may not match.

 

Most MB makers provide a QVL for tested memory. I don't think HP does this.

HP Recommended

hi

check this

Solved: Re: Overclocking RAM in the BIOS - HP Support Community - 8166347

not same motherboard but may help

Solved: Memory Upgrade for OMEN GT13-1765nd - HP Support Community - 8223393

and this

https://support.hp.com/id-en/document/ish_6597206-6597263-16

HP Certified Extreme Memory Profile (XMP)-compatible RAM can be overclocked to run at faster speeds using Memory Turbo Mode in the Overclocking tab of OMEN Gaming Hub. XMP-compatible memory that is not certified by HP is not configurable in OMEN Gaming Hub. You can use the OMEN Setup Utility to overclock XMP memory that has not been certified by HP.

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