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HP Recommended
Omen 15-dc0992nz
Microsoft Windows 10 (64-bit)

I just bought my new omen laptop and I am facing issues with the Omen command center. 

I currently run the 7.5.1 version of Omen CC, which is the most recent.

When I launch the software it gives me a messege:

"Driver updates are needed for OMEN Command Center to work accurately and deliver all applicable funcionality. Pleas update to continue"

 

When I press the update button the program stops and nothing happens.

I tried to reinstall the application from the MS store as well as using HP links - didn't help

I tried to manually update the SKD from the official HP support page - didn't help

I disabled the antivirus and the firewall to see it's the reason of the blockage of the automatic update.

 

I'm clueless now.

Please help me resolve this issue asap.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to the HP Support Community  @Repohar 

 

Advisory: OMEN by HP Laptops and OMEN by HP Desktop PCs - Alert Appears to Update Driver When OMEN Command Center Is Launched.

 

The information in this document applies to the following:
Laptop computers:
  • OMEN by HP 15-ce000 Laptop PC series
  • OMEN by HP 15-ce100 Laptop PC series
  • OMEN by HP 15-dc0000 Laptop PC series
  • OMEN by HP 17-an000 Laptop PC series
  • OMEN by HP 17-an100 Laptop PC series
  • OMEN X by HP 17-ap000 Laptop PC series

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/25017351/document...

 

REO

View solution in original post

5 REPLIES 5
HP Recommended

A screenshot of the screen

 

omencc.PNG

HP Recommended

Welcome to the HP Support Community  @Repohar 

 

Advisory: OMEN by HP Laptops and OMEN by HP Desktop PCs - Alert Appears to Update Driver When OMEN Command Center Is Launched.

 

The information in this document applies to the following:
Laptop computers:
  • OMEN by HP 15-ce000 Laptop PC series
  • OMEN by HP 15-ce100 Laptop PC series
  • OMEN by HP 15-dc0000 Laptop PC series
  • OMEN by HP 17-an000 Laptop PC series
  • OMEN by HP 17-an100 Laptop PC series
  • OMEN X by HP 17-ap000 Laptop PC series

https://support.hp.com/us-en/product/omen-by-hp-15-dc0000-laptop-pc/20329817/model/25017351/document...

 

REO

HP Recommended

Thanks, solved. 😉

HP Recommended

Your very welcome @Repohar 

 

REO

HP Recommended

REO kodi


Very informative and useful article!

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