Restart issue.

[Brusay]

When I select 'Restart' the computer appears to shutdown, but the fan and lights remain on.  The computer will not restart on its own.  I have to hold the power button and force a full shutdown where the fan and lights turn off.  Any suggestion how to get this feature working properly?

Windows 10 (2004) and all drivers are updated.  When I select "Shut down" the computer shuts down normally.  I'm only having this problem with the "Restart" feature.

[old_geekster]

@Brusay , welcome back to the forum.

Give this a try to see if it helps:

• Right-click on an open spot on the right side of the Taskbar
• Click on Task Manager
• Scroll down to Windows Explorer
• Right, click on Windows Explorer.
• Click on Restart.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Brusay]

This did not resolve the issue.  Thanks for the suggestion.

[old_geekster]

You are welcome, @Brusay! 

I suggest that you go to Microsoft's Community website to ask them if they can help: https://answers.microsoft.com/en-us/

They are the experts on their products and should be able to give you some ideas of what to try.  I have searched and can't find any other solutions.