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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
HP Pavilion Gaming Laptop 15-dk2010nx
Microsoft Windows 11

when i use the installation media to get windows 10 it doesnt work i disabled anti virus and firewall but still it doesnt work i tried to install windows 10 from external usb but it says that no drive was detected is it possible to even change from windows 11 to 10 or is this my problem

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have zipped up and attached the Intel storage controller drivers below, that are needed for Windows to find the drive on PCs with Intel 11th gen and newer core processors.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W10 should install.

View solution in original post

9 REPLIES 9
HP Recommended

I have zipped up and attached the Intel storage controller drivers below, that are needed for Windows to find the drive on PCs with Intel 11th gen and newer core processors.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W10 should install.

HP Recommended

do i have unzip it or directly attach it 

HP Recommended

You have to unzip the file to its folder.

 

Then copy just the files inside both folders you will see after you unzip the file to a USB flash drive.

 

 

HP Recommended

ok i will try this and update u after i am done

HP Recommended

Tysm it worked now I can get windows 10

HP Recommended

You're very welcome. 

HP Recommended

Hello after installing most of my driver's weren't working such as network adapter driver how do I fix this

HP Recommended

Hi:

 

You need these Wi-Fi and Bluetooth drivers for the Realtek Wi-Fi 6 adapter your notebook has:

 

Wi-Fi:

 

Realtek RTL8xxx Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe

 

Bluetooth:

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153275.exe 

 

HP Recommended

Alright

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