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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Re: changing from windows 11 to windows 10

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10-29-2024 09:53 AM
when i use the installation media to get windows 10 it doesnt work i disabled anti virus and firewall but still it doesnt work i tried to install windows 10 from external usb but it says that no drive was detected is it possible to even change from windows 11 to 10 or is this my problem
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10-29-2024 09:56 AM - edited 10-29-2024 10:03 AM
I have zipped up and attached the Intel storage controller drivers below, that are needed for Windows to find the drive on PCs with Intel 11th gen and newer core processors.
The attached file is good for both W10 & W11.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W10 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next, and W10 should install.
10-29-2024 09:56 AM - edited 10-29-2024 10:03 AM
I have zipped up and attached the Intel storage controller drivers below, that are needed for Windows to find the drive on PCs with Intel 11th gen and newer core processors.
The attached file is good for both W10 & W11.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W10 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next, and W10 should install.
10-30-2024 12:28 PM - edited 10-30-2024 12:29 PM
Hi:
You need these Wi-Fi and Bluetooth drivers for the Realtek Wi-Fi 6 adapter your notebook has:
Wi-Fi:
Realtek RTL8xxx Wireless LAN Drivers
https://ftp.hp.com/pub/softpaq/sp155001-155500/sp155074.exe
Bluetooth:
Realtek RTL8xxx Series Bluetooth Driver
https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153275.exe