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- HP Community
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- i want to upgrade my ram
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02-07-2024 07:31 AM
I wanted to upgrade RAM in my Laptop with something like 8gb more, is there any suggestion?
also my laptop say ddr2, but i can use a ram that is ddr4?
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Accepted Solutions
02-07-2024 07:37 AM - edited 02-07-2024 07:39 AM
The specifications for your system are here and show that you have two slots for DDR4 memory.
16 GB DDR4-3200 MHz RAM (2 x 8 GB)
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
8 GB DDR4-3200 MHz RAM (2 x 4 GB)
If you have one stick of 8gb best is to add one exactly with same part number
An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window 'cmd' prompt and enter
wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer |
Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-07-2024 07:37 AM - edited 02-07-2024 07:39 AM
The specifications for your system are here and show that you have two slots for DDR4 memory.
16 GB DDR4-3200 MHz RAM (2 x 8 GB)
8 GB DDR4-3200 MHz RAM (1 x 8 GB)
8 GB DDR4-3200 MHz RAM (2 x 4 GB)
If you have one stick of 8gb best is to add one exactly with same part number
An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window 'cmd' prompt and enter
wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer |
Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Didn't find what you were looking for? Ask the community