• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-21-2019 10:04 PM

HP Recommended
Product: HP Pavillion 15-cx0020nr Gaming Laptop
Operating System: Microsoft Windows 10 (64-bit)

Greeting everyone,

I just ordered a Pavillion Gaming laptop (HP Pavillion 15-cx0020nr) Gaming Laptop from amazon, it will be here in two days. I'm getting conflicting information regarding the upgrading of the ram from 8 to 16. Does anyone know if this is upgradable? I would be surprised if it is not, it is marketed as a gaming laptop and I would imagine the more ram the better. Any assistance would be greatly appreciated, thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2019 04:15 AM

HP Recommended

@Jerseyguy61 

 

You're very welcome

 

To help others please mark my post "Accept as Solution" if it solved your problem!!!

 

REO

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎02-21-2019 11:11 PM

HP Recommended

Welcome to the HP Support Community  @Jerseyguy61 

 

Your manual says:

 

Supports up to 16 GB of system RAM:

 

But because of your CPU and Memory type you should be able to extend that to 32GB (2x16)

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c05985643

 

Memory Remove/Replace starts on page 43.

 

HP Pavilion Gaming Laptop 15-cx0020nr Product Specifications:

 

https://support.hp.com/us-en/product/hp-pavilion-gaming-15-cx0000-laptop-pc/20284020/model/21910717/...

 

REO

Was this reply helpful? Yes No

‎02-22-2019 02:24 AM

HP Recommended

Great, thank you for the quick reponse and the manual, this really helps

Was this reply helpful? Yes No

‎02-22-2019 04:15 AM

HP Recommended

@Jerseyguy61 

 

You're very welcome

 

To help others please mark my post "Accept as Solution" if it solved your problem!!!

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.