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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion - 17-ab400nf
Microsoft Windows 10 (64-bit)

Hello everyone.
Does anyone know where I can download the bios for:
Operating system: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU: GeForce GTX 1050
Main clock: 1354 MHz
Memory data rate: 7.01 Gbit/s
Memory interface: 128 bit
Memory Bandwidth: 112.13 GB/s
Dedicated video memory: 4096 MB of GDDR5
Dedicated video memory: 4096 MB of GDDR5
System video memory: 0 MB
Shared system memory: 3983 MB
Video BIOS Old Version: 86.07.58.00.10
IRQ: Not used
Bus: PCI Express x8 Gen3
Device ID: 10DE 1C8D 84ED103C
Reference: 2904 0001
Having tried windows 11 with a lot of problems (mainly with HP drivers), I reverted to Windows 10.
But now no more BIOS on the chip, no way to install a driver = error 43.
Not found for HP on https://www.techpowerup.com/gpu-specs/?mfgr=NVIDIA&directx=12&mobile=Yes&generation=GeForce%2010%20M... name
An idea will be welcome, return by BU Macrium.
No way to find nvidia bios xxxx.rom file.
Thank you for your help.

I am belgian french and I use a translator program, sorry if you find some errors in translation

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ldefawe,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.

View solution in original post

4 REPLIES 4
HP Recommended

Hi @ldefawe,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It seems like you're experiencing some issues with your HP Pavilion laptop after reverting from Windows 11 to Windows 10. The error code 43 typically relates to problems with hardware drivers. If you can't access your BIOS and are encountering driver-related issues, here are some steps you can try.

 

  • Check for BIOS/UEFI Updates: Sometimes, updating your laptop's BIOS (UEFI) can help resolve hardware-related issues. You can usually find BIOS updates on HP's official website. Be sure to follow the instructions carefully when updating your BIOS.
  • Reinstall Graphics Drivers: Error 43 often pertains to the graphics card. Try reinstalling or updating your graphics drivers. You can download the latest drivers from HP's website or directly from the manufacturer of your graphics card (NVIDIA, AMD, Intel).
  • Roll Back Graphics Drivers: If updating the graphics driver doesn't work, try rolling back to a previous version of the driver that was working fine before your Windows 11 upgrade.
  • Use Device Manager: In Windows 10, you can use Device Manager to uninstall the problematic driver and then reinstall it. Right-click on the Start button, select "Device Manager," locate the device displaying the error (usually under "Display Adapters" for graphics cards), right-click on it, and choose "Uninstall device." Then, restart your computer, and Windows should automatically reinstall the driver.
  • Perform a System Restore: If the issues persist, you can try performing a system restore to a point before you upgraded to Windows 11. This can revert your system to a state where it was working correctly with Windows 10.

 

Remember to back up your important data before making significant changes to your system, like updating the BIOS or performing a system restore. Additionally, always ensure you're using drivers that are compatible with your specific laptop model and the version of Windows you're using (in this case, Windows 10).

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
HP Recommended

Hello, and thank you for your response.
I have already tried your suggestions, even the analysis of the bu after first installation of the PC in May 2019 does not give any result concerning the bios of the graphics card. I tried to reinstall the original driver, error after installation?
There is no file corresponding to this type of HP card on the techpowerup.com site.
I used nvflash64.exe to try to recover the file:
:\WINDOWS\system32>"D:\download\tools\diag hwd\gpu\nvidia\nvflash64.exe" --rdoem hprom
NVIDIA Firmware Update Utility (Version 5.660.0)
Copyright (C) 1993-2020, NVIDIA Corporation. All rights reserved.
Reading VBIOS image for displaying OEM information....
Fit: GeForce GTX 1050 (10DE,1C8D,103C,84ED) H:--:NRM S:00,B:01,D:00,F:00
Command failed to complete mailbox0 = 0x2000000A
, mailbox1 = 0x00000000
ERROR: A timeout occurred waiting for the PMU. Please restart and try again.
Adapter not accessible or supported EEPROM not found, skipping
Reading VBIOS image from EEPROM.
Above is the result, but can't find an explanation about the result.
On the HP site no information on the bios of the nvidia except that the driver of 2018.
An old report gave me this:
Operating system: Windows 10 Home, 64-bit
DirectX version: 12.0
GPU: GeForce GTX 1050
Driver version: 462.80
Driver Type: Standard
Direct3D Feature Level: 12_1
CUDA Cores: 640
Main clock: 1354 MHz
Memory data rate: 7.01 Gbit/s
Memory interface: 128 bit
Memory Bandwidth: 112.13 GB/s
Total available graphics memory: 8079 MB
Dedicated video memory: 4096 MB of GDDR5
System video memory: 0 MB
Shared system memory: 3983 MB
Video BIOS version: 86.07.58.00.10
IRQ: Not used
Bus: PCI Express x8 Gen3
Device ID: 10DE 1C8D 84ED103C
Reference: 2904 0001
But where to find this bios version ? That is the question.
Thank you for your help.
Regards.

HP Recommended

Hi @ldefawe,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
HP Recommended

Hello Alden4,

Many thanks for your help.

I will contact support, thank you again for your help. They may have a solution, fingers crossed.

😊

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