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Message 1 of 5
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BIOS corruption

HP Recommended
HP Omen 15-ax015nf
Microsoft Windows 10 (64-bit)

Hello, where can i get old version of BIOS for HP Omen 15-ax015nf ? 

4 REPLIES 4
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HP Support Agent
HP Support Agent
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Message 2 of 5
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HP Recommended

@kaya7 Welcome to HP Community!

 

I understand that you are looking for the old version BIOS.

 

If you are looking for F.53 BIOS.

 

Please click the below link to download.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101121.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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Message 3 of 5
Flag Post
HP Recommended

Thank you. I noticed my laptop doesn't read from USB. Is there another solution for this? My caps lock blinks 5 times normal and 3 times fast.

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HP Support Agent
HP Support Agent
10,189 10,192 435 683
Message 4 of 5
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HP Recommended

@kaya7

 

I understand your concerns.

 

In that case, I would suggets you conatct our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Have a nice day!!

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Message 5 of 5
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Please explain to me how the hell is COVID - 19 impacting the customer service since we all know most of you are working from home ? Explain this kind of behaviour from you and your company , when people tell you that their laptops are broken, and you are too lazy to give them a response or even do a little bit of research, you give them this **bleep** about COVID-19 . HOW THE HELL DOES THAAT IMPACT YOU AND YOUR WORK ? you are working from the comfort of your home over the PHONE.

 

There is no impact. stop lying to your customers and stop pretending you are all working from offices and all working your **bleep** off, bunch of lazy morons 

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