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10-19-2022 07:22 AM
Sorry to hear that you are having problems ... I would like to help you.
|The Windows file system could be corrupt or there is a hard disk error or undefined technical or software error.|
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform Extensive Tests
--->>> Perform <all> tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
10-20-2022 11:30 AM
Thank's for responding but the test didn't found the problem but I'm following here the same problem https://h30434.www3.hp.com/t5/Gaming-Notebooks/BSoD-Caused-by-Realtek-NDIS-LightWeight-Filter/m-p/84...
However all the test mentioned here didn't found the problem.
10-20-2022 01:09 PM
Let me check your basic system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
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