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‎09-13-2019 07:28 PM

HP Recommended
Product: Omen
Operating System: Microsoft Windows 10 (64-bit)

The battery on my laptop is apparently expanding and distorting my trackpad and keyboard. This seems like a fire hazard! 

1 REPLY 1

‎09-16-2019 04:33 AM

HP Recommended

Hi @K374

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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