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‎03-27-2022 09:26 PM

HP Recommended
Product: OMEN Laptop - 17-cb1097nr
Operating System: Microsoft Windows 10 (64-bit)

I need help finding a replacement battery for my Omen 17 laptop, yet i cant find one anywhere and i dont know how to go about getting the battery replaced, as i cannot do it myself. Should i go to a bestbuy? The battery will charge if im not using the computer, but will not charge in any fasion if i am using the laptop, or it is turned on. Battery drains from 100% to dead in 20 minutes, making it impossible to use the computer.  Any help at all would be appreciated. 

Category:
1 REPLY 1

‎03-28-2022 12:21 PM

HP Recommended

@Marshall_M1 

 

Its specs

 

          https://support.hp.com/us-en/product/omen-17-cb1000-laptop-pc-series/32827283/model/37506767/documen...

 

From its list of parts, it uses 4-cell, 70 Wh Li-ion battery part #  917724-855 which is N/A from HP now.

 

            https://partsurfer.hp.com/partsurfer?searchtext=3G430UA

 

You can use part # to search online such as BB, Amazon, Newegg ....  I saw it on Newegg for $80. HP won't allow me to post the link, please help yourself.

 

Regards.

BH
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