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‎08-23-2023 09:52 PM

HP Recommended
Operating System: Microsoft Windows 11

Trying to update my bios from f.25 to f.27

After the folder is created on the c drive and I click the exe file inside  nothing happens still on f.25.

ho pavilion 15 ec1006na 

 

Category:
3 REPLIES 3

‎08-27-2023 10:26 AM

HP Recommended

Hi @Jackosx,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop with updating the BIOS.

A) Perform a power drain on your PC.

 

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and follow the steps from the below link.

 

B) Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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‎09-02-2023 08:36 AM

HP Recommended

Hi, thanks for your response regarding this issue. I had already solved the problem prior to your reply by creating a bios update usb from another pc and updated the bios to f.30 with that. 
kind regards 

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‎09-02-2023 08:53 AM

HP Recommended

Hi @Jackosx,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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