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AAA97
Level 3
42 39 0 13
Message 1 of 4
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Bios update information

HP Recommended
HP Pavilion 15 EC0101AX
Microsoft Windows 10 (64-bit)

Hi,

Can anyone please tell me the probable date/week of a new bios release by HP which is stable and not messed up like F.08. Feels like waste of money if you cannot utilise the dicrete gfx card for gaming because of all the issues

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 4
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@AAA97 I must let you know that the updates are only released to either fix/repair an earlier version or to make changes to it,

If there's no requirement of any change, there wouldn't be a release.

 

That said, once a BIOS is released you will be notified on the HP Support Assistance: click here for details,

And here's a related post that explains all you need to know about discrete/dual graphics card: click here

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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AAA97
Author
Level 3
42 39 0 13
Message 3 of 4
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So as per your reply a fix should be released soon because the faulty bios has messed up countless hardwares and it is high time that you folks accept the fact. I DO NOT WANT ANY TROUBLESHOOTING TIPS.

I want an update ASAP. 

Everyone around the world is experiencing issues after the update. It is a thing on every social media now.

Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 4 of 4
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@AAA97 Everyone around the world is a bit too much exaggeration, but I get your point and we are working on an update that would fix the issue, however, we don't have information on when one would be released as such, the notification as I mentioned will be activated on the HP Support Assistant tool.

 

If you do not wish to wait, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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