Bizarre performance issue in games

[Albert_1]

  I have been experiencing performance issues with the games I play. They all have been running fine and smoothly as always except one day (last week) it started to decrease in frame rate drastically.  When my laptop was plugged in it used to run games better than when it's running on battery but it didn't.  One forum said: to repetitively press f10 when my laptop is booting up, press f9, yes,f10 and yes. This fixed it until I  unplug my laptop. If i unplug it I have to do the whole process again. 

                                                                                                                                                                                                               Any help is welcome

[Chun87]

i had the same problen and i never got any solution..

[The_Fossette]

Hi @Albert_1, @Chun87

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having performance issues when playing games.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

I recommend you to update the bios and the graphics driver from the below link and check if it resolves the issue.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

Take care.

Cheers!

[user20001 · Accepted solution]

I have had bother too, I have the omen-17-w200na.

I'm not too up on your config, but it may be the same issues I have encountered - I posted this in another thread, maybe it will help you?  Just ignore the bits referencing my w200na.

https://h30434.www3.hp.com/t5/Gaming-Notebooks/OMEN-by-HP-Laptop-17-gtx-1070-fps-problem/td-p/613291...

"There are a lot of issues with the latest Nvidia drivers at the moment.

I have the omen-17-w200na (pretty much the same as yours) and I have had loads of framrate issues.  I reverted back to 378.49 and the problem was solved, buttery smooth again.

I would also check your CPU isn't overheating - I had a load of grief with this with throttling engaging all the time, HP haven't put enough cooling in the machine so I decided to undervolt instead of opening up to repaste for now.  Gained me 20c reduction, tops out at around 80-85c now on full pelt which I can accept.  Use the Intel Extreme Tuning Utility at your own risk, a few vids on YouTube will show you what to do, I have mine down to -0.135v no bother, although you have to reapply this every shutdown/restart/resume as it doesn't stick.

https://forums.geforce.com/default/topic/1010105/geforce-drivers/fps-drops-and-stutter-with-external...

That's just one choice post on the matter, but if you have a look at the parent Geforce forum you will see others saying pretty much the same thing.

http://www.nvidia.com/download/driverResults.aspx/114351/en-us

That's the link to the older driver that works (for me and others anyway)."

[Albert_1]

Thank you so much!

That driver really did fix my problem(378.49). My notebook dosen't seem to overheat and it was probably from the driver.

Thank you again

[user20001]

Glad to help!

I'd keep an eye on that Geforce forum if you are looking to update the driver in future, there must have been half a dozen driver updates and Nvidia still haven't addressed the issue.

I see others on many forums complaining about poor framerates recently and there can be no doubt it is down to this.  People like to blame Microsoft/Windows 10/Creators Update whatever, but clearly these older drivers work fine and I am still running the very latest version of Win 10...